We want all our customers to enjoy their time at GameKart Racing Club without any concerns. If you need to cancel or reschedule, please contact us at least 24 hours in advance for a full refund. Cancellations made less than 24 hours in advance will incur a 20% fee. If you are dissatisfied with the service or experience, please contact us within 7 days, and we will provide a refund or alternative solutions based on your preferences.